Support & FAQ
General Questions
New around here ? Start With the Basics
Our team can help assess your water source, required flow rate, and application needs to recommend the most suitable system, whether for drinking water, industrial use, swimming pools, or aquaculture.
Yes. CWS specialises in commercial and industrial water treatment solutions and provides technical support for system selection, installation, and operation.
Yes. Our systems can be customised to match flow rates, voltage, materials, and application requirements while meeting local standards and regulations.
Maintenance typically includes periodic filter replacement, UV lamp replacement, membrane servicing, and routine system checks. Service intervals depend on water quality and usage.
Yes. We supply replacement filters, UV lamps, membranes, and other consumables to support long-term system operation.
Yes. Many systems can be upgraded or expanded to increase capacity, improve performance, or add additional treatment stages such as UV sterilisation.
Maintenance & Care Tips
New around here ? Start With the Basics
Replace Filters on Schedule
Follow the recommended filter replacement schedule to maintain optimal water quality and system performance.
Monitor Water Pressure
Check water pressure regularly. Decreased flow may indicate it’s time for filter replacement or system maintenance.
Keep System Clean
Wipe down exterior surfaces and check for leaks or unusual sounds during regular use.
Annual Professional Check
For commercial systems, schedule annual professional inspections to ensure long-term reliability.